Meet Hannah Bateman: Strengthening Customer Relationships and Driving Growth

We’re delighted to welcome Hannah Bateman to Fairburn Heating Solutions as our new Business Development Manager!

Hannah brings valuable experience from across the process heating and field service industries, including supervisory and coordinator roles with Honeywell. Her background combines strength in customer relationship management, operational coordination, and commercial experience — making her a fantastic addition to the Fairburn team.

Building relationships. Creating opportunities. Growing together.

In her new role, Hannah will work closely with both existing and prospective clients, helping to strengthen partnerships, develop new business opportunities and support Fairburn’s continued growth.

As a family-run business, we know that great service starts with great relationships. Hannah’s experience and enthusiasm will help us build on those foundations while continuing to deliver the service and expertise our customers expect.

Craig Carr, Managing Director, said:

“We are all looking forward to Hannah joining the team and adding her skills and experience to our client service.”

Hannah added:

“I’m really excited to join a family-run business and helping its continued growth through working with the whole team; developing new clients, building relationships and driving commercial opportunities for Fairburn”

Getting to know Hannah

Away from work, Hannah has a busy family life with two young children and two “crazy” French Bulldogs. She’s also busy planning her wedding for 2027. When she gets the chance for time for herself, she loves getting outdoors — especially walking and wild swimming.

We’re thrilled to have Hannah on board and look forward to the experience, energy and fresh opportunities she’ll bring to Fairburn.

Welcome to the team, Hannah!

Discover more about our team and what we do at Fairburn Heating Solutions.

Hannah for web
Hannah for web

You can see the whole Fairburn team at our website.

More success – well done, Fin!

Hot on the heels of Harrison’s success [link to post], we’re delighted to announce that Finlay (Fin) Robinson-McCrae has also passed his ACS gas exams and been promoted to Qualified Service Technician for Process and Commercial Heating.  Fin started his career at Fairburn back in April 2023, when he joined as an apprentice.  He now joins Harrison and Jay Bovill as technicians who have completed their training while working for Fairburn Heating Solutions.

To pass the ACS exam, candidates are required to demonstrate their ability in a variety of areas including fault identification, appliance competencies and core gas safety.  The examination is made up of both practical and written assessments.

Commenting on his achievement, Craig Carr, Managing Director said “Everyone at Fairburn sends their congratulations to Fin on this significant achievement.  It’s a well-deserved reward for his hard work.  We now have a team of three Service technicians who joined as apprentices and it’s great to see our belief and investment in growing our own engineers paying off.”

You can see the whole Fairburn team here.

Gas exam success for Harrison!

We’re delighted to announce that Harrison Barrowclift has recently passed his ACS gas exams and is now a Qualified Service Technician for Process and Commercial Heating.  Harrison began working for Fairburn in 2023 as an apprentice and joins Jay Bovill as technicians who have completed their training while working for Fairburn Heating Solutions.

Harrison and his certificate
Harrison and his certificate

The ACS gas exam consists of both written and practical assessments so candidates can show competence in several key areas, including core gas safety; appliance competencies; and fault identification.

Commenting on his achievement, Craig Carr, Managing Director said “We’re all absolutely delighted for Harrison.  He has worked hard to complete his qualifications and thoroughly deserves his success.  It’s great that we can grow our own qualified technicians and add another qualified member of the team to support our clients.”

You can see the whole Fairburn team here.