News

For many businesses, process heating systems are characterised by unexpected failures, unplanned breakdowns, unpredictable and uncontrolled repair time all combining to create spiralling downtime costs and disruption. To make matters worse, an increasing number of customers are seeking to reduce inventory costs and asking their key suppliers to commit to continuity of supply with substantial […]

In his 2009 bestselling book “Start with Why”, Simon Sinek introduced the concept of a Golden Circle, which is based on his belief that “people don’t buy what you do, they buy why you do it.” He suggested that most companies start their communication with the “what” (they do) and then work their way towards […]

When Jaguar Land Rover had a problem with the flame sensing equipment in the paint kitchen at the Castle Bromwich plant, it could have been very costly. If paints aren’t kept at the right temperature, they may have to be discarded, and a serious delay can cause downtime across the whole paint shop. The equipment […]

We measure and track our customer service performance to check we are meeting or exceeding our promises, but it’s always great to get direct feedback from clients. We encourage every client to give us feedback, what we did well and where we can do even better and whilst that is often verbal or a short […]

Our firm belief is that process heating should never cause downtime.  We work closely with our clients to achieve this goal and we rely heavily on data to measure the performance of their systems and components. But we don’t just measure the performance of our clients’ process heating systems: we also measure ourselves and share […]

We’re delighted to confirm that after much hard work, our ISO 9001:2015 accreditation has been renewed to August 2021.  The ISO 9001 international standard helps companies like Fairburn Heating Solutions ensure that customers consistently receive high quality products and services that meet regulatory requirements. Craig Carr, Managing Director of Fairburn Heating Solutions said “It is […]

2020 has been a particularly challenging year for many of our clients, and we’ve done our best to help them, taking extreme care to operate in a COVID-secure manner whilst still delivering our customary fast reaction and excellent work. We’ve had some testing situations to deal with, but knowing that our clients appreciate our efforts […]

If you own any of the warm air or radiant heaters manufactured by Nortek Global HVAC, then you may have heard the news that they have withdrawn from quoted service work with effect from the end of April 2020. The good news is that we have over 15 years experience working on this type of […]

Fairburn Heating Solutions are continuing to provide support to our clients in essential industries such as food manufacturing and medical equipment.  Now, more than ever, these clients need to eliminate or minimise downtime. Be assured that we are following all government advice and guidelines in order to protect our staff and our clients’ personnel while […]